Shipping policy

Free U.S. Shipping

We offer FREE UPS ground shipping on all domestic orders over $125 USD. Orders placed before 2:00 PM ET (Monday–Friday) typically ship the same day, excluding holidays, inclement weather, or high-volume periods. Most shipments arrive within 2–8 business days.

International Shipping

International orders ship via USPS or DHL, based on current rates & shipment destination. Customers are responsible for any applicable customs duties, brokerage fees, and return shipping. Delivery may take up to 14 business days.

Free Returns (U.S. Only)

Not satisfied? We offer free returns for a full refund or store credit.

• Final sale items may only be returned for store credit, unless marked “No Returns.”

• To exchange, please return your item and place a new order for faster processing.

• Items must be unworn, in original condition, and include all tags/packaging.

International Returns

International customers are responsible for all return shipping costs.

To start a return, visit our Returns Portal or email us at info@surfsidesupply.com.